Use our numerous features to customize the system in accordance with your needs. You decide!
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Intelligent campaigns optimize your call center efficiency by automating contacts and call flows. Make sure to only have high-opportunity conversations.
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Choose between Predictive, Progressive, or Manual Dialing - or mix them up! Tailor your campaigns and dialing strategies to get the most out of your leads.
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Keep control of your leads throughout the process. Easy and manageable lead processing with numerous abilities to customize how you handle them.
Minimize waiting time between active calls. The Predictive dialing algorithm adjusts to average talk time, number of available agents, number of missed calls, etc. Furthermore, you can define the Predictive Dialer settings according to your needs.
Do you want to make sure that there's always a vacant agent ready to take the call while still minimizing the waiting time? With Progressive dialing, your agents don't have to do anything except being available. The system will dial itself.
Is it necessary for the agents to analyze the leads' data before making the call? All lead data is still available directly in the dialer - all they have to do is click "dial" and click "end call".
Minimize waiting time between active calls. The Predictive dialing algorithm adjusts to average talk time, number of available agents, number of missed calls, etc. Furthermore, you can define the Predictive Dialer settings according to your needs.
Do you want to make sure that there's always a vacant agent ready to take the call while still minimizing the waiting time? With Progressive dialing, your agents don't have to do anything except being available. The system will dial itself.
Is it necessary for the agents to analyze the leads' data before making the call? All lead data is still available directly in the dialer - all they have to do is click "dial" and click "end call".
Choose between many available tools to integrate with our system. The list of available integrations is constantly being updated.
Adversus is integrated with Zapier, which allows you to connect your favorite apps in just a few clicks and unleash your full potential. Build smart, multi-step workflows across multiple apps.
Choose between many available tools to integrate with our system. The list of available integrations is constantly being updated.
Adversus is integrated with Zapier, which allows you to connect your favorite apps in just a few clicks and unleash your full potential. Build smart, multi-step workflows across multiple apps.
We help call centers optimize workflows and get the full benefit of all outbound activities.
Receive calls and callbacks directly in the dialer. Let your agents handle inbound tasks between their outbound activity. Customize the inbound call flow as you see fit.
Get an overview of what all agents are doing and how campaigns are performing in just one glance. Listen live to calls taking place right now, and whisper to agents through the dialer.
The Journey module allows you to automate and integrate anything you can imagine. Activate tasks anywhere using triggers, and send your leads on a journey toward success.
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08/29/2020
