Explore features that help you streamline every aspect of your work.
Choose between predictive, progressive or manual dialing - or mix them up! Tailor your campaigns following your needs to get the most out of your leads.
Receive calls and callbacks. Let your agents handle inbound tasks between their outbound activity. Give them the tools to ease their job.
Manage whom your agents have the possibility to transfer ongoing calls to. Let them transfer to specific users, campaigns, or external numbers.
Keep control of your leads throughout the process. Easy lead processing with numerous abilities to customize how you handle them.
Direct two-way integration with your favorite calendar app. Book meetings directly from the dialer and make sure all meetings are always up-to-date.
Let agents register sales while speaking to the lead. Easy management of your products and a swift overview of all sales in currency and quantity.
Utilize phone numbers in your leads' local destination. Set up number pools and switch between numbers based on time, location, or leads.
Connect with hundreds of leads or customers at the same time. Take action based on their behavior and call them at the exact right time.
Communicate with leads directly from Adversus. Create templates that suit your needs and use triggers to get in touch at the right time.
Invite and host your meetings with Rooms and keep every part of your appointment scheduling activities gathered in one place: Adversus.
Experience how small features can help in your daily work. The in-app widgets are designed to help you and your agents work smarter every day.
Visualize data however you prefer. Implement custom KPIs into dashboards that you design, and follow all activities in one glance.
Define important KPIs with ease. Set up automatic emails and receive reports when you want to. Be sure to stay on top of everything and take action right away.
Follow all activities live. Listen and whisper directly to your agents when they're on the phone, and take action when things happen, not afterward.
Systematically review your leads one by one. Approve or reject each lead following the standard of the conversation. Choose what happens to them afterwards.
Decide when and how you want to record conversations. Use call recordings for educational purposes, quality checks, and documentation.
Create your own automated workflows and lean back. Journeys will take care of the rest. Keep an eye on events - and respond accordingly.
Call several campaigns simultaneously. Prioritize your campaigns and make sure that your agents always dial the most important leads.
Go nuts in data. Warehouse lets you explore all your data on everything from leads to calls. Control and find whatever you want to with just a few clicks.
Follow your agents' activity with ease. See what they're doing right now and what they have been doing during the day, week, or month.
Split your employees into dream teams. Assign teams to specific campaigns, and administrate which data they're exposed to in Adversus.
Customize your user's permissions with ease. Create permission groups and grant access to features based on their requirements.
Let agents call leads that are a-okay. Do an easy double-check of your leads to see if they're duplicates or are invalid before you add them to campaigns.
.png){kind=small}
