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One of the biggest challenges telesales are currently facing is to convert those agreed deals with customers into actual paid orders. Around 10% to 50% of the sales volume is lost in this process.
This is where Waytobill enters the game!
By activating Waytobill's plug-in, you as an Adversus user will have access to Waytobill's payment system inside your dialer. This allows you to convert the lead into a paid order while on the phone.
When clicking on the payment button in Adversus, the customer will receive a payment link by SMS or email, redirecting them to Waytobill's Telesales Checkout and then proceeding to payment.
Since the process gives constant updates to the dialer, they are in complete control during the transaction, and they can continuously monitor, manage and help the customer.
By initiating the payment while you are in the call or directly after calling, the probability of the customer paying will increase.
Studies show that with an average sale of 100 subscriptions per day, a 1% lower drop-off gives about 50 thousand euros in higher annual profit.
Waytobill is a plug-in that enables merchants to activate the payment solution within days and with no integration cost.
Once activated, agents can accept payments in real-time from the dialer as a part of the process they are used to.
Additionally, from Adversus, the agent also has complete control over the payment status, and they can carry out follow-up activities for those customers who have not yet paid.
Waytobill can also be used for the customer to accept your terms and conditions. Read-throughs or confirmation notifications might be stressful, and much gets lost in the process. Waytobill connects this to the point of sale.
Payments and terms of acceptance become integrated seamlessly in the same operation. This enables you to have all the needed information in one format without delaying the confirmation process.
Even more, the checkout can be prefilled with the customer information, making it easier for them to proceed to payment.
When the transaction is finished, Waytobill will send an update of the state of the payment to the dialer, who can modify the status of the lead.
Transparency and trust-building are crucial elements in all purchases, but particularly in the telesales industry. Waytobill's Telesales Checkout automatically sends a copy of the signed agreement to the customer's inbox with all the purchase details.
With a transparent process and information, the risk of cancellations is reduced since customers would generally feel more satisfied.
Waytobill has appeared in the market as a seamless, user-friendly solution for telemarketing challenges in a way that does not only help your customers during the transaction but also makes it significantly easier for you to secure your deals. It does sound good, right? Book a demo now!
Remove friction and get full control of your sales process by letting your lead pay for the order while you are in the phone call - or instantly after.
Remove friction and get full control of your sales process by letting your lead pay for the order while you are in the phone call - or instantly after.
Reduce the risk of cancellation and gain trust. Waytobill automatically sends a copy of any signed agreement directly to the customer.
Reduce the risk of cancellation and gain trust. Waytobill automatically sends a copy of any signed agreement directly to the customer.
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