Let's say you have a designated qualifying team that is experts at qualifying leads. They perform outreach and engage with leads to see if the product or service you're providing is of any interest. If that's a yes, they forward the call directly to the sales campaign with one click.
Here you have your sales team. They're active on the appointed sales campaign and will receive hot leads directly from your qualifiers and start selling - because their expertise is exactly that! By doing this, your sales team will receive highly qualified leads and are more likely to close the sale.
Choose predictive, progressive, or manual dialing - or mix them up! Tailor your campaigns following your needs to get the most out of your leads.
Receive calls and callbacks. Let your agents handle inbound tasks between their outbound activity. Give them the tools to ease their job.
Automatically change phone numbers with Smart Caller based on region, leads, or time, and re-use previously successful numbers.