--- title: Call Transfer & Forwarding Options | Adversus Dialer description: Transfer your calls directly to other users, campaigns, or external numbers. Select blind or attended transfer to increase agent efficiency. --- - [Log In](https://app.adversus.io/login?1=1) - [![Request Demo ➝](https://no-cache.hubspot.com/cta/default/5800075/6ec76062-2970-48f6-ab85-6833d84e5201.png)](https://cta-redirect.hubspot.com/cta/redirect/5800075/6ec76062-2970-48f6-ab85-6833d84e5201) [Features](https://www.adversus.io/features?hsLang=en) ![](https://www.adversus.io/hubfs/Test%20images%20-%20V2/header-feature-arrow.svg) [Communicate](https://www.adversus.io/features/communicate?hsLang=en) ![](https://www.adversus.io/hubfs/Test%20images%20-%20V2/header-feature-arrow.svg) Call transfer # Call transfer Structure your outbound and inbound call flow ![](https://www.adversus.io/hubfs/New%20website%20pictures%20-%20MAL/Communicate/3.%20Call%20transfer/done-transfer.svg) ![transfer-image-1](https://www.adversus.io/hubfs/New%20website%20pictures%20-%20MAL/Communicate/3.%20Call%20transfer/transfer-image-1.svg) ## Create your phone book Register all relevant recipients for transfers. Choose specific users, campaigns, and customized internal or external extensions. If needed, add a note to describe each recipient.   - Add as many recipients as necessary - Give agents an overview of whom to transfer calls to - Edit or delete existing recipients ## Choose the recipient Easily transfer calls to the right person with a simple click. During ongoing calls, choose from your pre-defined phone book or manually input the phone number.   - See if recipients are available to take the call - Transfer calls with just two clicks - Choose between blind or attended transfer ![choose-your-recipient-1](https://www.adversus.io/hubfs/Website%202021%20-%20EN%20content/Communicate/3.%20Call%20transfer/choose-your-recipient-1.svg) ![call-transfer-3](https://www.adversus.io/hubfs/New%20website%20pictures%20-%20MAL/Communicate/3.%20Call%20transfer/call-transfer-3.svg) ## Blind or attended transfer Choose between two efficient transfer methods: Blind transfer, which forwards the call directly, or Attended transfer, allowing you to speak with the recipient before completing the transfer.   - Choose the transfer method suitable for the specific situation - Inform recipient before transferring - Take the call back if the recipient doesn't answer ## Two-step sales process ![qualifiers - call forwarding](https://www.adversus.io/hubfs/Test%20images%20-%20V2/qualifiers%20-%20call%20forwarding.svg) ##### Qualify your leads Your expert qualifying team performs outreach and engage with leads to see if your product or service is of any interest. They seamlessly transfer interested leads to the sales campaign with just one click. ![closers - call forwarding](https://www.adversus.io/hubfs/Test%20images%20-%20V2/closers%20-%20call%20forwarding.svg) ##### Close the sale Your sales team is active on the sales campaign and receives hot leads directly from your qualifiers - 'cause they're experts at closing! By doing this, your sales team will receive highly qualified leads and are more likely to close the sale. ## Are you ready to effortlessly optimize your call flow? Be up and running in just a few minutes! ## Explore other features [![outbound_more-features](https://www.adversus.io/hubfs/New%20website%20pictures%20-%20MAL/More%20features/outbound_more-features.svg) ##### Outbound Choose predictive, progressive, or manual dialing - or mix them up! Tailor your campaigns following your needs to get the most out of your leads. ](https://www.adversus.io/features/communicate/outbound?hsLang=en) [![inbound_more-features](https://www.adversus.io/hubfs/New%20website%20pictures%20-%20MAL/More%20features/inbound_more-features.svg) ##### Inbound Receive calls and callbacks. Let your agents handle inbound tasks between their outbound activity. Give them the tools to ease their job. ](https://www.adversus.io/features/communicate/inbound?hsLang=en) [![phone-numbers_more-features](https://www.adversus.io/hubfs/New%20website%20pictures%20-%20MAL/More%20features/phone-numbers_more-features.svg) ##### Phone numbers Automatically change phone numbers with Smart Caller based on region, leads, or time, and re-use previously successful numbers. ](https://www.adversus.io/features/communicate/phone-numbers?hsLang=en) ![](https://cdn2.hubspot.net/hubfs/5800075/Adversus%20Theme%202020/Images/Images/Background.png) ![](https://cdn2.hubspot.net/hubfs/5800075/Adversus%20Theme%202020/Images/Images/footer-element-left-mobile.png) ##### Product ##### Resources ##### Company ##### Help ##### Say hello 👋 - [![us](https://www.adversus.io/hubfs/Adversus%20Theme%202020/Images/Images/Group.png) +1 (337) 385 5102 ](tel:+1%20(337)%20385%205102) - [![dk](https://www.adversus.io/hubfs/Adversus%20Theme%202020/Images/Images/Group%203.png) +45 86 3000 86 ](tel:+45%2086%203000%2086) - [![uk](https://www.adversus.io/hubfs/Adversus%20Theme%202020/Images/Images/Group%204.png) +44 20 3318 9233 ](tel:+44%2020%203318%209233) - [![se](https://www.adversus.io/hubfs/sweden-flag-round.png) +46 8 408 388 01 ](tel:+46%208%20408%20388%2001) - - Copyright © 2026 Adversus A/S Developed with love in Denmark.