Save time and add relevant iframes to campaigns. Let agents work from the dialer window without having to jump back and forth between different programs. Insert the iframes that help agents do their job.
Help your agents remember the essential things by giving them something to lean on directly in the dialer window. Create manuscripts and attach them to relevant campaigns.
Get an overview of everything that has happened to a lead. The activity log stores the entire timeline, every note, all calls, and all messages sent to the lead.
Are you tired of leaving the same voicemail over and over again? Pre-record customized voicemails, add them to your campaigns, and save time on leads that don't pick up.
Choose predictive, progressive, or manual dialing - or mix them up! Tailor your campaigns following your needs to get the most out of your leads.
Receive calls and callbacks. Let your agents handle inbound tasks between their outbound activity. Give them the tools to ease their job.
Follow all activities live. Listen and whisper directly to your agents when they're on the phone, and take action when things happen, not afterward.