Use inbound phone numbers to your advantage. Connect inbound numbers with relevant campaigns and make sure the call always lands at the hands of the right agent. Create as many inbound phone numbers as you need and set up your inbound flow however you like.
Decide how long it's acceptable for leads to wait before the inbound call is forwarded to another user, campaign, or external number. Connect your well-known company number to an inbound number, and receive calls directly in the dialer - even though leads are calling a non-Adversus number.
Choose predictive, progressive, or manual dialing - or mix them up! Tailor your campaigns following your needs to get the most out of your leads.
Manage whom your agents have the possibility to transfer ongoing calls to. Let them transfer to specific users, campaigns, or external numbers.
Automatically change phone numbers with Smart Caller based on region, leads, or time, and re-use previously successful numbers.