Features Educate call recordings

Call recordings

Ensure quality in conversations

Use call recordings

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Documentation

Document the outcome of conversations by storing recordings in Adversus. Set up automatic deletion flows and be sure always to be compliant.

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Quality assurance

Prevent errors by sending leads marked with specific statuses to a new campaign and start listening. After listening, choose exactly where they need to go.

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Coaching

Coach your employees by using their own previous conversations. Immediately locate agent pain points or discover new best practices to use to your advantage.

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