This blog is made for folks who work with telesales, appointment scheduling or fundraising and want to get tips and tricks on how to improve their performance.
We know that your business works hard to attract customers. Product improvements, social media, customer support, branding, etc. Y...
Quality assurance can be an unmanageable time-consuming task if you don't know where to begin or end. But by choosing the right ap...
Answering machine detection has become a significant topic of concern in various countries, particularly in the UK, due to stringe...
At the end of 2019, Coronavirus began to spread worldwide. Within a few weeks, businesses had to rethink their working models and ...
Dropped calls is an ongoing challenge for call center agents, causing frustration and hindering productivity in the call center en...
With so many choices and new products launched every day, it's tricky to choose the right automatic dialer, isn't it? Here, we are...
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