This blog is made for folks who work with telesales, appointment scheduling or fundraising and want to get tips and tricks on how to improve their performance.
Quality assurance can be an unmanageable time-consuming task if you don't know where to begin or end. But by choosing the right ap...
Answering machine detection has been a big topic in several countries – especially in the UK, where strict regulations are making ...
At the end of 2019, Coronavirus began to spread worldwide. Within a few weeks, businesses had to rethink their working models and ...
Dropped calls have always been a never-ending problem for call center agents and can be a real problem for everyone working in a c...
With so many choices and new products launched every day, it's tricky to choose the right automatic dialer, isn't it? Here, we are...
It takes a lot of effort to collect, handle, process, and store data correctly. But any business must prioritize compliance and da...
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